As a Personal Concierge, we pretty much do anything our clients ask as long as it’s legal and ethical. We are always up for the challenge! Our goal is to provide the best and most efficient service to our clients. However, from one day to the next we never know what a client may ask us to do for them, so you always have to be ready for the unexpected. Below are a few examples of very unique tasks we have completed for clients.
1. Medication to Alaska
A new client called, advising her mother had been in a hospital in Ontario and she wanted to take her home to Alaska to get better. In doing so, she inadvertently forgot her medications. She asked if we could pick up the numerous prescriptions from the pharmacy and send them to her.
Yes, sending medication across the border is a huge task; paper work, documentation etc., however since it’s legal and ethical, we can do it. She was so happy we were able to accomplish the task thus allowing her mother to recover with her.
2. Passport Application
A new client called and asked if we could help with her and her husband’s passport renewal. The challenge was that he is in hospital, chronically disabled. Yes this posed some challenges, however, utilizing our resources and specific skill sets we were able to complete all the documents, photos and send them off to passport office. We received the new passports in 22 days….again, as long as it’s legal and ethical, we can do it!
3. Sell an Engagement Ring
A client called and asked if we would be able to sell an engagement ring. With discretion (we do not asked what happened), we do the task at hand. Since she did not have an appraisal or any documentation, we took the necessary steps; getting it appraised and finding a buyer. Once the transaction was complete, we met with the client and transferred over the money. In this case we were dealing with a lot of cash and potential risk, so we were not about to leave it at her residence. Again, it was legal, so we completed the task.
4. Pick up Ashes
A client called and asked if we would be able to pick up her husband’s ashes for her. She was grieving and did not have the stamina to go back to the funeral home and get them. This was something new for us. However, we went through the process, picked up the ashes and delivered them to the client. When the client came out to the car, she could not believe (and was most touched) that we had seat-belted them in the back seat of our vehicle. (It’s the respectful thing to do).
5. Notarize Permit Documents
A new client called and asked if we would be able to get some documents notarized. Sounds easy enough. Well, the documents had to be picked up from her in Toronto and taken to Oshawa. From there a notary in Oshawa needed to be found that would be able meet the appropriate individual at the client’s place of employment and sign the document. The challenge was trying to co-ordinate the timing with three parties within a 24 hour window. We were able to research, find someone to do it and get them back to the client within 24 hours…whew!
When there are not enough hours in the day to do all the things you need to do, consider hiring a personal concierge to assist with the task and give you your time back to focus on more important things! We are here to serve you.
How about you? Do you have some unique challenges we can help you with? We look forward to connecting with you. You can reach me by phone or email, leave a comment right here on the site or click the contact tab at the bottom of the screen if you are reading this post on the website.
Until next time,